FAQ

Contents

1. Debug info and PHP settings

2. Custom CSS

3. Using browser code inspector

4. I see blank or cut-off pages, help!

5. Can I rename post types and taxonomies?

6. Multilingual website?

7. File permissions

8. Testing a theme on your computer

9. Website migration

10. Can I rename the theme?

11. WordPress ORG or COM?

12. How to set a custom social icon?

13. Can I get a refund?

1. Debug info and PHP settings

In some cases, to properly debug an issue on your website, you need to determine and possibly change the PHP settings of your server.

You can install and active the Debug Info plugin to display all the necessary debug information (under Dashboard > Debug info), like the PHP version you are using on your server and PHP settings.

If you are using old PHP version, please upgrade it. (Check WordPress requirements page.) 

Also, check out the values of the PHP settings below. There is no prescribed rule of how you should set these values, below is a recommendation only. To set these you might need to contact your hosting company to assist you (read the 3rd party tutorial).

Other PHP settings should be fine.

TIP: You might also need to enable WordPress debug mode temporarily to see if there are any PHP errors or warnings displayed.

2. Custom CSS

Since WordPress 4.7 it is possible to add a custom CSS directly in a theme customizer: just navigate to Appearance → Customize → Additional CSS.

This custom CSS will be specific to the theme you are using (it is basically the same approach as using a child theme).

TIP: Watch a video on customizing a theme CSS.


Alternative solutions:

Using a child theme

If you are using a child theme, just place your custom CSS into your child theme's style.css file. Using a child theme is recommended solution as you can make any theme modification there (including a PHP modifications) and manage all of them in one place.

Using a plugin

You can also use a plugin to add a custom CSS to your WordPress website:


What is CSS?

You can learn more on CSS at http://www.w3schools.com/css/

TIP:
To find out what CSS code you need to apply to modify a specific theme elements use a code inspector tool in your browser (you can also watch a video on using Chrome Developer Tools on WordPress.tv).

3. Using browser code inspector

In case you need to modify the theme's CSS styles, the fastest way to determine the CSS code you need to apply is using a code inspector tool built into your web browser.

Usually you can display the code inspector (or developer tools) by right clicking the element on the website and choosing "Inspect" from the contextual menu. However, please note that this might differ from browser to browser and some browsers might require installation of additional extension (you may try Firebug for Mozilla Firefox browser).

If you want to learn more on how to work with a code inspector tool, you can take a thorough browser developer tools online course at or watch CSS styles specific tool video

Once you determine the CSS code you can apply it in several ways.


Other sources:

4. I see blank or cut-off pages, help!

This issue is most likely caused by your server setup. Please check what PHP version you are using. It is strongly recommended to use a minimal PHP version recommended by WordPress

However, you should ask you hosting company to upgrade to PHP 7 (and newer) as it boosts the performance significantly.

You may also want to check out your server's PHP settings.

5. Can I rename post types and taxonomies?

Yes, this is possible with help of 2 plugins.

6. Multilingual website?

There are multiple options when you choose to make your website multilingual. Choosing one is dependent on your project's needs. Please watch a great explanatory video on the subject at WordPress.tv.

I personally use Polylang plugin (or you may need to use paid counterpart, the WPML). However, the clearest and safest solution is using WordPress multisite setup, which I've successfully used in the past (watch the video above for more tips on this setup).


Additional resources:

7. File permissions

Advanced WebMan Design themes improve performance of your website by creating a single CSS stylesheet. This stylesheet is generated from your theme customizations and is stored in WordPress uploads folder.

For the theme to properly save the file you need to have proper file permissions set up for your WordPress uploads folder. This is usually done by default, but from case to case you might need to check them up, here is how:

8. Testing a theme on your computer

If you would like to test drive your new theme or you want to get familiarized with it before deploying it to your live website, you can install and run WordPress locally on your computer.

For easiest installation process we suggest using one these free software:

For information on how to set up those tools please refer to their documentation or video tutorials. Once they are installed, you can run a WordPress locally and install the theme according to instructions in theme documentation.

You can also check out the official WordPress Codex info about installing WordPress locally on your computer.

9. Website migration

Please note that website migration process is a complex thing that relies on many variables and your server setup. 

During a migration you need to change the URL you've previously set. This is a complex task as some settings are stored as serialized arrays in WordPress database and thus you should use a migration tool or a plugin that can fix serialization when it changes the URL of your old website to new one.

Simple fix for WebMan Design themes to refresh URLs of the theme stylesheets is to do the following:

Important:

Please note that you need to have correct file permissions set for your WordPress uploads folder in order for theme files to refresh.
If the files still hasn't been refreshed after making sure you have the correct file permissions, you can force certain WordPress filesystem API settings.

10. Can I rename the theme?

Renaming WordPress theme is not recommended

Please note that we do not recommend renaming the theme, and here are the reasons:

  1. The theme, and WordPress itself actually stores a lot of variables tied to the theme folder name and so when you rename the theme it might not work as expected.
  2. By renaming the theme you loose the automatic theme update feature as there is no way for the updater to pair your renamed theme to the actual WebMan Design theme.
  3. As you loose the automatic theme update feature, you will be responsible to keep the theme up to date.
  4. You will not get any support for renamed theme. We only provide support for genuine WebMan Design themes. If you rename the theme, it's your responsibility to provide support for it.

"But I really want to use my own custom theme name!"

In that case we strongly suggest you create a child theme, which you can name whatever you like. For more info on child themes please read your theme's documentation (usually the "Theme Modifications" section of the documentation).

11. WordPress ORG or COM?

For WordPress newcomers it is difficult to distinguish these 2 apart, sometimes. Should you use WordPress.com or WordPress.org?

To answer this question you can watch an explanatory video or read a side-to-side comparison article.

WebMan Design creates themes for self hosted WordPress.org software.

TIP: If you are new to WordPress, please read the "First Steps With WordPress" section in your theme documentation.

TIP: You can read a step-by-step instructions on how to migrate from WordPress.com to self hosted WordPress installation.

12. How to set a custom social icon?

In case you would like to set up a custom social icon that is not included with your theme use a custom CSS coding:

  1. First you will need to import your custom icon(s) as a content icon font. You will find the instructions for the procedure in your theme's documentation. (If your theme does not support custom icon font, you will need to use the image icon procedure below.)

  2. Then add this CSS code into your website (please edit the code to your needs):

    /* Using icon font: */
    .social-links .my-social-icon a::before {
        font-family: "fontello";
        /* Icon glyph code. Change it to your needs. */
        content: "\e999";
    }
    .social-links .my-social-icon svg {
        /* If the theme uses SVG icons, we need to hide the default one. */
        display: none;
    }
    /* Alternative way of using an icon image: */
    .social-links .my-social-icon a::before {
        content: '';
        display: inline-block;
        width: 24px;
        height: 24px;
        background-image: url('URL_TO_YOUR_ICON_IMAGE_HERE');
        background-position: 50% 50%;
        background-repeat: no-repeat;
        background-size: contain;
    }

    The "fontello" in the code above tells browser to use an icon from your custom content icons set (which is a font, basically).

    Then you need to set the correct icon glyph code so the correct icon is displayed. You can obtain the glyph code from Fontello when you were setting your custom icons set or simply click the "To display the icon font, please, use this CSS file:" link provided at Appearance » Icon Font page (your theme has to support custom icon font upload) and search for the desired icon there.

  3. Finally, you need to set up your custom CSS class you've used above (the my-social-icon class) for the social menu item:

    Setting up a custom social menu icon class

That's it. You custom social icon should now display in a social menu on your website.

13. Can I get a refund?

Please refer to our Refund Policy for more info.